If you acquire your own server, you will have more liberty in regards to what you are able to install and run when compared with a shared Internet hosting account. With a shared service, you have access just to your own account, therefore you are not able to install server-side software. While this is not a concern for the majority of script-driven programs, there are a few that have particular requirements and need certain software to be present on the hosting server either for some additional features or for them to work at all. If you have practical knowledge, you won't have any problems to run the machine, but if you do not, you may simply not have the capabilities to handle everything and use the script apps you want. If this is the case, you can use our Installation & Troubleshooting upgrade, which means that our system admins can set up everything for you and assist you with any issues that you could face.
Installation and Troubleshooting in VPS
The upgrade can be ordered for any one of the virtual private server packages no matter the Operating System and Control Panel you have chosen or the task that you need to be executed as our admins will assist you with anything related to the software on the hosting server. This includes, but is not limited to, installing third-party programs, setting up hosting server options, troubleshooting scripts if they do not work efficiently, etcetera. The upgrade provides 60 minutes of work and if a particular task requires less time, the rest of the minutes will be available for the future and shall be listed within the virtual private server billing CP. You can use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which offers thirty minutes of custom work on your machine. In this way, you can work on your sites without worrying that you will not be able to use some program or losing time on technical matters.
Installation and Troubleshooting in Dedicated Hosting
You may add the upgrade to any of the Linux dedicated servers hosting packages that we offer at any time that you need it. In the event that you need any custom work from our administrators immediately after your hosting server is ready, you can order the upgrade during the server signup process, or when you need something to be executed later on, you could add the upgrade from your billing CP. The Installation & Troubleshooting service includes one hour of work from our administrators on your server, so if you face any problems to install a third-party piece of software or some program gives errors and does not work the way it should, our specialists shall aid you in a very timely manner. If a task takes less than 1 hour, the remaining time shall be available for future tasks and you will be able to see it within the billing area. This upgrade is ideal if you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it features.