Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Answer Guarantee

  • Each ticket that you post to the tech help Department will be attended to in approximately 60 minutes. All common questions will be addressed asap. Yet, if the support inquiry you have posted requires help from an experienced admin technician, we will address the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Top–quality Technical Assistance Service

  • We give you around the clock client help and support via a super–fast ticketing system included in your Control Panel. You could e mail us anytime about any of the apps that come pre–installed on your virtual server, this includes the selected OS, the server administration panel and our in–house created Web Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Hosting Control Panel that is offered 100% free with the virtual server, you’ll find a content rich Help section, which includes everything you need to be informed on when managing your sites and software packages. We have integrated a wide range of how–to articles and video tutorials that show the primary website supervision duties in an easy–to–understand manner.