Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You will find nearly all the answers to your questions in the user–friendly Help Center integrated into InfoTek Perspective Services Ltd’s Web Hosting Control Panel. It boasts an ever–enlarging repository with regularly asked questions and in–depth instructional articles prepared by our knowledgeable client support team.

  • Top quality support service

  • Instructional Videos

  • We have compiled a selection of step–by–step video tutorials that visually demonstrate how you can tackle a typical problem related to your cloud website hosting account. You’ll find the how–to video clips in the Help Center.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 technical support service and feature a one–hour response guarantee. Our experienced customer service technicians will be online for you 24–7 and will fix any problem that you might possibly encounter within less than 60 minutes after the tech support ticket submission. In the majority of instances, a reply will be given to you within twenty minutes.