Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering top quality support in a timely manner is our main priority, so we back up each cloud website hosting plan with a one hour ticket answer guarantee. At the time you present a ticket or post a message, our customer tech support crew will try all they could do to provide the most appropriate solution to your situation and to offer guidance in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time necessary. Our crew of specialists will undoubtedly be on–line for you 24x7x365 to reply to all your requests and to sort out any trouble that you might have. You can easily open a customer assistance ticket from the InfoTek Perspective Services Ltd Web Hosting Control Panel or drop a message any moment. Additionally, on working days, you are able to call us or work with the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a wide–ranging knowledge base into the Control Panel so that you could acquire useful step–by–step instructions anytime. Each part of the Control Panel possesses its own contextual support area presenting a selection of how–to articles. We have also organized educational videos to supply you with a much better visual representation of precisely how to conduct any given job.